Frequently asked questions

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Who is Bruntwood?

We’re a commercial property company, and we own more than £1bn of assets across over 100 properties in Manchester, Liverpool, Leeds and Birmingham. We also have a development pipeline of £1.4bn.

We’re committed to helping the UK’s great city regions become even greater, investing for the long term to support growth and by creating the right places for business success.

Is Bruntwood a property agent?

We’re not a property agent - we own, let and manage buildings across Manchester, Leeds, Liverpool and Birmingham. If you choose to look for office space with a property agent, they might refer you to us.

How many buildings do you own?

We own over 100 properties across four UK city regions: Birmingham, Leeds, Liverpool and Manchester.

We also own Alderley Park & Innovation Birmingham, we’re the majority shareholder in Manchester Science Park and we’re in a joint venture with Select Property Group to develop Circle Square.

What kind of space do you offer?

We offer everything from a virtual business address to coworking, serviced, managed and leased work space options as well as a range of retail space.

Alderley Park also offers a range of specialist laboratory space and science services.

Manchester Science Park and Innovation Birmingham offer a range of spaces suitable for digital and tech businesses including incubators and post-accelerators.

Do we have to take internet and comms services with Bruntwood?

We can provide internet and comms in all of our offices. However, if you’re renting conventional office space from us, you do have the option to use your own provider.

Who do I speak to if I need an internet line bringing into my office?

You can speak to the Sales Surveyor who has been dealing with your office move and they will put you in touch with the right person.

What are your internet options?

M247 are our partners in providing internet services and offer a range of options to suit your needs. Your Sales Surveyor will be able to talk you through these options.

Why do I need a wayleave? Can't I just be connected straight away?

Just as you need permission to carry out any refurbishment works or alterations on a property, you also (by law) need to get permission to for any data cabling to be run through a property - which is necessary when installing your own telephone lines.

What's your minimum lease term?

This can vary depending on the type of office space you’re choosing to rent and the location of the property. This could be anywhere between 6 months and 5 years.

Can I have a copy of my lease?

Of course. Our legal team will send you a copy of your lease.

Can I expand within the terms of my lease?

If we have space available to allow you to expand, you can do so within your lease term. It’s best to speak to your building team about your plans to expand, and they’ll put you in touch with the relevant person at Bruntwood who can help.

Do I need to use a solicitor for my new lease?

You don’t have to, but we’d always advise speaking to one before signing your lease. Unfortunately, this can’t be a Bruntwood solicitor as we can’t legally comment on your lease.

Are there any costs applied at the end of my lease?

This depends on the condition of your office when your lease ends. There might be dilapidation fees to pay if we need to do any work to restore the space to its original condition.

What's the difference between a licence agreement and a lease?

The main difference is the length of the agreement. Licence agreements are usually signed when you rent a serviced office. These are generally signed for a period of up to 12 months, making this an ideal flexible solution and is favoured by small / new start businesses and also companies seeking project space or satellite offices.

Lease agreements cover longer periods of time and are usually signed for a minimum of 3 years.

Is cleaning included?

Cleaning is included in the costs for any serviced offices, but if you choose one of our conventional spaces, you’ll need to arrange this yourself. We do offer a cleaning service as an optional extra.

What local amenities and transport links are there nearby?

If you search for your office building on our home page search tool, local amenities can be found under ‘The area’ section. Here you’ll find a map which will show you local food and drink, public transport, entertainment, health and fitness, community and hidden gems. 

What is the building's address?

If you enter your office’s building name into the search bar on the homepage on this website, you’ll find the full address under 'The Overview' section.

When can we move in?

Once you’ve signed your lease, we’ll work together to agree on a date for you to move in.  

Who do I call out of hours in an emergency?

Each building displays an out-of-hours contact number - it’s usually in the reception or entrance area. Your building team will be able to give you some more information about your specific building.

Will the office building be open at weekends?

It depends on each specific building. Have a chat with your Sales Surveyor or building team, and they’ll be able to give you some more information.

What time is the reception manned?

Most of our receptions are open between 8.30am-5pm, but some open earlier and some close later. Your building team will be able to tell you the specific times for your building.

What's the difference between serviced and conventional office space?

You can find out what each of our different office spaces offer on the 'products' page of the website. 

How do you calculate the price of office space?

The price of our conventional office space is calculated per square foot, with insurance, service charge and business rates added to this. If you are renting a serviced office, the additional charges are included in your single desk price.

Can I access my account online?

Unfortunately we don’t have the option for customers to access their account online at the moment. We’re currently working on it, as we’d love to be able to offer this option in the future.

What is the service charge for?

The service charge is a contribution to the maintenance and upkeep of the building, and usually includes the heating of your suite.

How much space will I need?

You can find a rough guide to how much space you’ll need by using our office space calculator. You’ll just need to know how many desks you’ll need and if you’d like any extra breakout space. We’d recommend around 100sqft per person for conventional space - which might could include a kitchen or breakout space, and 45sqft per person for serviced space.

How much does it cost for parking?

The cost of our parking spaces vary depending on the property. There are usually several car parks near our city centre and regional buildings, and we’re able to offer our customers discounts at some of them.

What's included in the price of a serviced office?

Included in your fixed monthly price for serviced space is: rent, business rates, service charge, utilities, cleaning, furniture, kitchen with tea and coffee and company signage. If you’ve chosen a call package with us, this includes call answering in your company name. You’ll also get discounted access to our on-site meeting rooms.

Are serviced offices cheaper than a normal leased office?

It’s tricky to compare because the final price depends on the specific options you choose. As well as the basic rent for a conventional lease (sq/ft costs will depend on location and facilities), you’ll need to consider other costs including initial capital outlay for refurbishment, fit out, connectivity and furniture. In general, serviced offices do work out to be more expensive because you’re on a flexible contract and we do a lot of the set up for you.

Do you have any other questions that we've not covered here? Let us know using the form below and we'll get back to you as soon as we can. Thanks.