Customer stories: Synap


Synap is an intelligent online training platform created to help users learn test questions efficiently over an extended period of time. Synap is located in the Tech Incubator at our Platform building, Leeds. We got the chance to sit down with CEO, James Gupta, to find out more about this young company.

“What we do is break down large and often relatively dry training topics across a variety of different industries, into really digestible easy to engage with, five-minute chunks that students or staff at a company can practice anywhere, anytime,” says James.

Popular quizzes include accounting, biochemistry, computer science, psychology and nursing, all formatted into multiple choice questions (MCQs).

Through the use of machine learning, Synap allows the user to highlight areas of the test they are excelling and areas they need more help. This information is then used to create a personalised working plan, tailored to them, with the goal of improving the users' weaknesses.

“What we often say about Synap is it’s a learning platform that has been built by and for students, so they use it because they want to, not because they have to,” says James.

“We decided on Platform’s Tech Incubator for a couple of reasons: one of those being the location. It’s fantastic being this close to the centre of Leeds, and we’ve always had lots of support from Leeds University as we were growing this as student business,” says James.

Making the jump into the wider community can be a daunting task, that's why the Tech Incubator at Platform can be the perfect transition, offering expertise and mentoring along the way. Not to mention the amazing connections and collaborations between the Tech Incubator community.

“We’ve brought a number of people to Platform and they are blown away by how the place looks, the community that's going on here and the number of events that take place,” says James.

We are excited to see what the future holds for the Synap team as they continue to grow from strength to strength. For more information you can visit their website or watch our latest customer story video:

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